We set everything up with you.
Every OrbisDigitals solution comes with setup, training, Arabic and English, and a named contact who knows your account.
Setup with you
We configure it around your business.
Training
Short sessions for your team.
Arabic and English
Built for teams and customers in the region.
Local support
A named contact who knows your account.
What the first weeks look like
Each solution guide sets out its own four steps. They follow the same shape.
- 1
Tell us what you want to improve, and we recommend the right solution or bundle
- 2
A kick-off or discovery call to map how your business works today
- 3
Setup done with you: brand profiles, knowledge, channels, numbers or data, depending on the solution
- 4
A short training session for your team, then go live with support on hand
The steps for each solution
Content Studio
- Kick-off call to understand your clients and content
- Set up your brand profiles together
- Train your team in a short session
- Start creating, with our support on hand
Motion Video
- Add Motion Video to your Content Studio workspace
- Upload each brand's logo, colours and fonts
- Pick your favourite templates
- Create your first video from an approved script
AI Voiceover
- Add AI Voiceover to your Content Studio workspace
- Pick a voice for each brand
- Add pronunciations for brand and product names
- Create your first voiceover
Brand Monitor
- Choose the brands and accounts to monitor
- Connect your social and review accounts securely
- Set your departments and who gets which report
- Receive your first daily report
Omnichannel Inbox
- Map your channels and teams
- Connect your accounts and WhatsApp number
- Set routing rules and saved replies
- Train your team and go live
AI Chat Agent
- Discovery call to map your common questions and tasks
- We build the agent's knowledge from your information
- Connect channels, calendar and catalogue
- Test together, then go live with monitoring
AI Call Agent
- Map your call reasons and scripts
- Choose the voice and set up your number
- Connect your calendar, orders and CRM
- Pilot on part of your calls, then expand
Custom CRM
- Discovery workshop with your team
- We configure your CRM from a template
- Data import and connections
- Training, go live and ongoing improvements
Agent Assist
- Connect Agent Assist to your inbox and phone system
- Load your approved knowledge and policies
- Set transfer rules with the AI agents
- Train your team and go live
Sales Copilot
- Upload your product knowledge: catalogue, specs, FAQs
- Connect Zoom, Google Meet, Teams or your phone system
- Train the team in a short session
- Use it in live meetings and refine the knowledge
How our AI behaves with your customers.
The same rules run through the solution guides, from chat and calls to sales meetings.
It says it's AI
We recommend the chat agent introduces itself as an AI assistant. Callers are told they are speaking to one and can ask for a person at any time. Sales Copilot announces itself in the meeting.
From the guides for AI Chat Agent, AI Call Agent, Sales Copilot
It hands over instead of guessing
If the AI isn't sure, it says so and passes the conversation to your team with the full context.
From the guides for AI Chat Agent, Agent Assist, Sales Copilot
It answers from what you approve
Agents answer only from information you approve, and every Agent Assist and Sales Copilot suggestion shows its source.
From the guides for AI Chat Agent, Agent Assist, Sales Copilot
Your accounts stay yours
Accounts connect through each platform's official login. We never need your passwords, and you can disconnect at any time.
From the guides for Brand Monitor, Omnichannel Inbox
Consent comes first
Voice cloning needs the speaker's written consent, and they can withdraw at any time. Callers are told when calls are recorded.
From the guides for AI Voiceover, AI Call Agent
You own what you create
You and your clients own everything you create, and each brand's information stays in your private workspace.
From the guides for Content Studio
Not sure where to start?
Tell us what you want to improve and we'll recommend the right solution or bundle for your business.
Prefer a call? +962 77 778 4004 or +91 93726 14010